Privacy Policy

VUPlayer IPTV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service.

By using VUPlayer IPTV, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

**Personal Information:** We may collect personal information such as your name, email address, payment information, and device information when you create an account or make a purchase.

**Usage Data:** We collect information about how you use our service, including viewing history, preferences, and technical data such as IP address, device type, and streaming quality.

**Device Information:** We may collect information about your device, including device type, operating system, and unique device identifiers.

**Log Data:** Our servers automatically collect information such as your IP address, browser type, pages visited, and time spent on our service.

**Service Provision:** To provide, maintain, and improve our IPTV streaming service.

**Account Management:** To manage your account, process payments, and provide customer support.

**Personalization:** To personalize your experience and recommend content based on your preferences.

**Communication:** To send you important updates, service notifications, and marketing communications (with your consent).

**Analytics:** To analyze usage patterns and improve our service performance.

**Security:** To protect against fraud, abuse, and security threats.

**Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our service (payment processors, hosting providers, etc.).

**Legal Requirements:** We may disclose your information if required by law or in response to valid legal requests.

**Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

**Protection of Rights:** We may disclose information to protect our rights, property, or safety, or that of our users or the public.

**With Your Consent:** We will not share your personal information with third parties for marketing purposes without your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

**Encryption:** We use industry-standard encryption to protect data in transit and at rest.

**Access Controls:** We limit access to personal information to authorized personnel only.

**Regular Audits:** We conduct regular security assessments and updates to maintain the highest security standards.

**Incident Response:** We have procedures in place to respond to security incidents and notify affected users when necessary.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

**Account Data:** We retain account information for as long as your account is active or as needed to provide services.

**Usage Data:** We retain usage data for analytics and service improvement purposes, typically for 12-24 months.

**Payment Information:** Payment data is retained as required by law and for accounting purposes.

**Deletion:** You may request deletion of your personal information, and we will delete it within 30 days unless retention is required by law.

**Access:** You have the right to access the personal information we hold about you.

**Correction:** You can request correction of inaccurate or incomplete information.

**Deletion:** You may request deletion of your personal information, subject to legal requirements.

**Portability:** You can request a copy of your data in a portable format.

**Opt-out:** You can opt out of marketing communications at any time.

**Cookies:** You can control cookie settings through your browser preferences.

**Account Settings:** You can update your account information and preferences through your account settings.

We use cookies and similar tracking technologies to enhance your experience and collect usage information.

**Essential Cookies:** Required for basic service functionality and security.

**Analytics Cookies:** Help us understand how users interact with our service.

**Preference Cookies:** Remember your settings and preferences.

**Marketing Cookies:** Used for targeted advertising (with your consent).

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

Your information may be transferred to and processed in countries other than your own.

We ensure that such transfers comply with applicable data protection laws.

**Adequacy Decisions:** We transfer data to countries with adequate data protection laws.

**Standard Contractual Clauses:** We use approved contractual safeguards for international transfers.

**Security Measures:** We implement additional security measures for international data transfers.

By using our service, you consent to the transfer of your information to countries outside your residence.

Our service is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Parents or guardians who believe we have collected information from a child under 13 should contact us immediately.

We encourage parents to monitor their children's online activities and use parental controls.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

**Notification:** We will notify you of any material changes by email or through our service.

**Review:** We encourage you to review this policy periodically.

**Continued Use:** Your continued use of our service after changes constitutes acceptance of the updated policy.

**Effective Date:** The effective date of the current policy is listed at the top of this document.